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ReadSoft Support
Your assurance for continuous productivity
We offer a number of different levels of support, from our basic support to more individualized services that give you greater availability and faster lead times.
No matter which level of support you need, you enjoy the benefits of local access to our ReadSoft Support experts, and can feel secure in the knowledge that our global team is there to help you.
Support Organization and Hours
| General Support Line: |
888-READSOF(T); (888-732-3763) |
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To report a new case, access ongoing support cases or reach the knowledge
base:
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www.readsoft.net/support/ |
| Email: |
support-us@readsoft.com (When submitting screen shots, please paste into a Word document and attach.)
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| Alternate Support Line: |
504-841-0100 (The alternate number should only be used if a technician or voicemail cannot be reached.)
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| Support Supervisor: |
Ulrika
Midner
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| Support hours: |
8:00 a.m. to 5:00 p.m. Central Time, Monday through
Friday |
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To learn more about ReadSoft's new support system:
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Click here >> |
Visit
the ReadSoft WebEx Support Center
To enter, click the Support Center icon in the middle of the
Webex main page!
Copyright (c) 2010 ReadSoft. All Rights Reserved
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Legal Notice|