Automating sales order processes
40% average
processing cost
savings!
According to The Hackett Group:
"2009 Service Functional Benchmark"
55% average
processing time
savings!
According to The Hackett Group:
"2009 Service Functional Benchmark"
"We've been able to absorb a 25% increase in customer orders with almost half of the resources previously needed.
Valerie Clark, Chief Sales Officer, Republic Corp.
A purchase order is great news, until you have to process it…
Even though you have most of this information in your SAP® system, processing purchase orders can still take a lot of time involving a lot of manual keying and chasing around for information. And when business is good, you may have many purchase orders coming in, causing delays and bottlenecks.
Optimizing the front-end order process is integral in improving the entire order to cash process. We offer a solution that automates the processing of purchase orders, resulting in faster and less expensive processing, plus better control. As a certified SAP add-on, our sales order solution resides and works seamlessly inside SAP, allowing you to manage operations with greater visibility & flexibility inside SAP. Users can automatically identify errors to handle exceptions earlier in the process, thus shortening cycle times & strengthening customer service.
- Automated capture of any purchase order - fax, paper or electronic and in any layout. The relevant information is automatically found.
- Automatic validation - check quantities, amounts, customer ID and status of outstanding business.
- Resolve any discrepancies - if something doesn't check out, the order is entered into the workflow for correction and routed for approval.
- Automatic creation of SAP order confirmation and SAP sales order.
- Full audit trail to review who was involved, which enables SOX compliance.
- Decrease order process costs, speed up resolution of exceptions and improve order turnaround.
- Improve customer relations by tracking customer orders in real time and reducing customer claims.
Strategic advantages of an inside SAP solution:
- No data synchronization problems
- Real-time access to data
- Automatic validation
- Handle exceptions inside SAP
- Leverage existing SAP look & feel; reduce training needs
- Minimal change management; lower organizational risk
- Minimizes upgrade efforts
Scope
Extensively automated process for turning purchase orders into sales orders through an easily used web connection that also provides correction workflow and SAP sales order generator.
Automation areas
All organizations with an SAP ERP.