Automating Order to Cash
Eliminate pain points
in sales
Better customer relations
Improved cash flow
"A principal advantage has been better service to our customers by faster order processing."
Beverly Gibbs, Customer Service Lead, Huse Brands
In these days of lean automated processes, companies supplying goods or services seldom find bottlenecks in production or distribution. But paperwork is paperwork, right? Only, when an urgent customer order is delayed because the purchase order can’t be processed quickly enough, it’s time to do something about it.
Digitize your inflow
Documents may arrive in any format. Automated streamlining is key.
Automate your paperwork
Improve your service level, control, and compliance support.
Order entry and management are key in customer relations, since they often determine the time needed to deliver and invoice correctly for goods. Automation will also minimize or eliminate problems such as
- Lost and misplaced orders.
- Incorrect manual data entry.
- Lost time from sorting and filing orders.
- Slow invoice processing, which will affect the manufacturer's cash flow.
Add the ability to comply with demands for a complete document audit trail and you have a winning concept.
Research by the Gartner Group suggests that processing a single paper order typically costs an organization US$14. So it is easy to see the potential returns on investment to be had from digitizing financial documents, including purchase orders - not just in reduced costs, but also in the ability to handle customer orders more efficiently, and in shortening the order-to-cash cycle.
It is no surprise that ERP vendors such as SAP, JD Edwards, Oracle and PeopleSoft are increasingly incorporating financial document processing capabilities into their enterprise applications suites.
6 compelling reasons to automate O2C:
1. Reduced costs
- Shorter processing times, minimal human interaction
2. Complete control over the sales process
- Improved order handling
- Automatic fast lane for priority customers
- Improved visibility of your sales order process
- Early identification of errors and exceptions
3. Simple and fast wrokflow for your SAP system
- SAP-certified solution
- Online approval from the right people
4. Increased customer satisfaction
- Better customer relations leading to long-term customer retention
5. Low total cost of ownership
- Pre-packaged highly configurable solutions
- Leverages existing SAP infrastructure
6. Ease-of-use
- SAP look-and-feel for professional sales staff
- Simple web interface for more casual users
Automation areas
Any organization selling goods or services.